Since the very beginning of Spectrum Associates, the founders, André and Dom Mazzarella had a vision of what their company should represent. One word became evident… service. The only way to commit themselves to the clients was through total access. It was true then and it's true now. Whenever you have a question or concern, you have complete access to the owners; not an answering service, not even voice mail. Both André and Dom know the importance of hands on service. You may speak with a Spectrum associate initially, but if needed, you will receive a return phone call from either owner. It assures a clear line of communication and leaves no question unanswered. Their impressive client list is a testament to the effectiveness of this hands-on philosophy.